ReliVet
On-Demand Veterinary Locum App
Services
Industry

Project Background
The client is an innovative network built specifically by veterinarians, for veterinarians, focused on addressing critical administrative and operational bottlenecks in animal healthcare staffing. They operate an on-demand, specialized veterinary staffing network connecting certified locum professionals with animal hospitals and clinics needing short-term medical support. Their goal is to empower independent veterinary practitioners with professional autonomy while providing healthcare facilities a frictionless way to secure qualified operational support.
Challenges
The veterinary industry has long grappled with severe operational burnout, understaffing, and sudden turnover, which compromised both patient care continuity and clinic revenues. Traditionally, hospitals relied on fragmented social media groups, outdated agency channels, and legacy websites to advertise vacant shifts—processes that were highly manual and agonizingly slow. This operational lag forced clinic administrators into exhausting, non-transparent hourly rate negotiations while veterinary locums simultaneously struggled to discover reliable local shifts that matched their schedules. The client lacked a centralized, trust-verified digital infrastructure capable of automating job matching, enforcing transparent upfront pricing, and tracking shift fulfillment in real-time, leaving both clinics and medical professionals standardizing placement through inefficient manual methods.

Problem solving with design thinking workshop
Lizard Global engineered a cross-platform digital solution optimized for seamless matching, communication, and shift fulfillment. The ecosystem includes intuitive mobile and web applications featuring robust geolocation searching that acts essentially as an "AirBnB for locums" by allowing veterinarians to instantly find shifts in their immediate vicinity. Backed by automated hospital notification protocols, transparent pricing modules, and automated schedule tracking, the solution handles the entire lifecycle of a locum shift from deployment to wrap-up. Furthermore, a specialized, two-way rating architecture was implemented to cultivate an underlying network of trust across all platform interactions.

Key features
Geolocation Shift Searching
Allows veterinarians to dynamically browse open clinic shifts within their vicinity, sorting matches instantly by proximity, date, and compensation.
Upfront Transparent Pricing
Eliminates traditional negotiation loops by enforcing clear, upfront pricing models visible to the locum before requesting a shift.
Two-Way Review Infrastructure
A custom "ReliVet Status" review framework designed to establish cross-network accountability and ensure quality standards between locums and hospitals.
Instant Hospital Request Alerts
Automates real-time background notification dispatches directly to medical facilities as soon as a professional shows interest in an open shift.
Unified Shift Schedule Tracker
An all-in-one interactive calendar interface allowing both clinics and practitioners to monitor, manage, and audit historical and upcoming work engagements.

The impact
Zero-Negotiation Staffing Friction
Successfully removed exhausting, back-and-forth rate conversations through standardized upfront shift visibility.
Optimized Patient Care Continuity
Empowered veterinary clinics to quickly fill short-term scheduling gaps, preserving hospital revenue and ensuring animals always receive uninterrupted treatment.
Enhanced Practitioner Autonomy
Provided locum veterinarians with full scheduling flexibility, resulting in reduced professional burnout and improved workplace satisfaction.
Conclusion
The platform successfully redefines veterinary relief logistics by transforming a highly manual staffing headache into a smooth, automated mobile experience. By establishing transparency, immediate local discovery, and a robust trust layer, the product effectively safeguards clinic revenues while alleviating industry burnout.
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Markus Monnikendam
Global Commercial Director
hello@lizard.global