Lizard Global's Works

ACTNOW

Intel-driven issue resolution

Services

Industry

Community

Governmental

Project Background

ACTnow, streamlines citizen-municipality communication to allow seamless, anonymous issue reporting and real-time progress tracking, fostering efficient community engagement.

Challenges

The challenge at hand was to alleviate the time-consuming and often frustrating process of reporting issues to local councils. Traditional complaint filing lacked transparency, leaving citizens in the dark about the resolution timeline. Lizard Global and the client aimed to develop a solution that not only simplified issue reporting but also provided municipalities with efficient tools for prioritization.

Problem solving with design thinking workshop

ActNow emerged as the answer to the challenge, offering a comprehensive platform for citizens and municipalities. Through the app, citizens can anonymously report issues, while municipalities can utilize data intelligence to prioritize and resolve concerns efficiently. The emphasis on relevancy filtering ensures that urgent matters are addressed promptly, fostering a collaborative and responsive community.

Key features

Centralized Issue Reporting

Empowering citizens to submit neighborhood concerns seamlessly and municipalities to prioritize efficiently.

One-stop Full Service

Facilitating anonymous issue reporting, progress tracking, and efficient problem resolution for citizens and municipalities.

Multi-Language Translator

Ensuring accessibility for all users and promoting community engagement across diverse language preferences.

Conclusion

ActNow, born out of the collaboration between Lizard Global and a forward-thinking client, stands as a beacon of innovation in civic technology. By addressing the challenges associated with issue reporting, the app not only simplifies the process for citizens but also equips municipalities with the tools needed for efficient problem resolution. ActNow represents a significant step towards fostering a more engaged and responsive community, laying the foundation for a brighter and interconnected urban future.

Visit ACTNOW's website

Download the app

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