Lizard Global's Works

APOSTO

Manage and train event staff

Services

Industry

Education

Gaming

Sport

Project Background

Aposto's event staffing software supports Staging/Event Managers and employees with scheduling and event staff management during match days by means of gamified learning features.

Challenges

Without an event staffing management software, Staging/Event Managers struggle to make sure that employees assigned to their events are properly trained and retain the information they are given to ensure a pleasant experience by the guests. Temporary employees are solely given short fact sheets or a verbal briefing when their shift starts. Additionally, Staging/Event Managers are currently unable to clearly define the knowledge needed for employees to create a safe and customer-friendly experience throughout the event. They are, therefore, also unable to make objective promotion decisions based on the employee’s knowledge of the event or stadium and how active they are within the event-day community.

Problem solving with design thinking workshop

Lizard Global created a event staff scheduling and maangement platform for Staging/Event Managers to clearly identify, disseminate and track knowledge that needs to be transferred to employees. The results of the knowledge prepare employees for their event-day experiences and help Managers in hiring/promotion decisions. For employees, the mobile event staffing management system helps them understand their jobs and what is expected of them, and to provide applicable feedback about themselves and their event-day experiences, so that they feel more confident and are able to help people on the event day.

Key features

Gamification with Interactive Features

Gamified features within the Aposto application stimulate event crews and users to actively interact with the app and experience a more engaged use of the app’s functionalities.

Knowledge Tracking

Staging/Event Managers need to be able to track the knowledge of its employees and crews in order to make hiring/promotion decisions and to see where extra training or information is needed.

Real-time Feedback

The Aposto application consists of features that provide personal feedback and event-day experience feedback to its users. Employees can use this feedback for future improvements.

The impact

Improved Event Staff Training

Aposto offers a gamified platform for event staff to learn and retain essential information effectively.

Real-Time Knowledge Tracking

Managers can monitor staff knowledge levels, ensuring preparedness and identifying training needs.

Enhanced Employee Engagement

Interactive features boost engagement, leading to better performance during events.

Awards

Best Sports App

Conclusion

In order to improve the smooth course of events during match days, Aposto provides a mobile staffing scheduling and management application for employees to increase their factual and practical knowledge about official procedures during event-days. With gamified features Aposto aims to turn the intake of knowledge into a fun activity to improve the overall learning experience of its users. The desktop application of Aposto provides a platform for Staging/Event Managers to track the knowledge of their employees, and return feedback for further improvement.

Visit APOSTO's website

Download the app

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