Profit by Piping Logistics

Smart Piping Solution

Services

Industry

industry iconIndustry 4.0

Project Background

Established in 2006 and headquartered in Erembodegem, Belgium, Piping Logistics specializes in producing and supplying piping components for fire sprinkler (FIRE) and HVAC installations. Their offerings encompass a wide range of products under the "Profit" brand, including grooved fittings, mechanical couplings, valves, switches, and prefabricated sprinkler pipes.

Challenges

The client faced operational friction as their existing mobile application was fragmented across separate Android and iOS implementations. The platform lacked integration with essential CRM and marketing tools, requiring teams to handle processes such as lead tracking through manual spreadsheets. This manual reliance severely limited scalability, hindered operational efficiency, and reduced marketing effectiveness. Furthermore, the absence of a unified, interactive, and data-driven platform restricted user engagement and hampered real-time communication with field clients and prospective buyers.

Problem solving with design thinking workshop

Lizard Global developed a unified, cross-platform mobile solution that addresses core operational inefficiencies by combining interactive product catalogs, technical calculation capabilities, and integrated lead capturing within a single interface. By connecting directly with platforms like Salesforce and Mailchimp, the application replaces manual tracking with automated workflows. This digital transformation improves user engagement, streamlines field workflows, and optimizes decision-making processes across the fire protection and HVAC industries.

Key features

Custom Calculator

Provides fast, precise technical measurements and calculations directly in the field for sprinkler and HVAC installations.

CRM & Marketing Integration

Syncs customer data directly with Salesforce and Mailchimp to automate lead tracking and marketing campaigns.

Interactive Product Catalog

Displays an extensive listing of grooved fittings, mechanical couplings, valves, and pipes with full technical specs.

Fitting Data & Calculations

Delivers detailed engineering reference data and formulas for combined piping fittings.

Datasheet & Reference Hub

Centralizes access to product datasheets, website links, order references, and working pressure specifications.

The impact

Automated Data Workflows

Replaced error-prone manual Excel tracking with seamless real-time CRM and marketing synchronization.

Unified Cross-Platform Access

Streamlined app management and user experience across iOS and Android devices under a single codebase.

Enhanced Field Efficiency

Accelerated decision-making for clients and field operators through instant digital calculations and technical product datasheets.

Conclusion

By modernizing its mobile presence and connecting core field tools with enterprise automation, Piping Logistics successfully eliminated fragmented workflows and manual data management. The consolidated platform enhances operational speed for technicians while creating a continuous, automated pathway for lead capture and customer management.

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Markus Monnikendam
Amelia Lok

Markus Monnikendam

Global Commercial Director

hello@lizard.global